Fitbit LLC (formerly known as Fitbit Inc) — Fitbit Ionic Smartwatch

PRA number


Published date

Product description

Fitbit Ionic Smartwatch

Model and colour:

  • Ionic FB503CPBU - Slate Blue/Burnt Orange
  • Ionic FB503GYBK - Charcoal/Smoke Gray
  • Ionic FB503WTGY - Blue Gray/Silver Gray
  • Ionic FB503WTNV - Adidas edition, Ink Blue & Ice Gray/Silver Gray

Sold with a polyurethane band, and has a 1.4-inch colour LCD screen. The model number (FB503) is on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic Smartwatch.

Photograph of Fitbit Ionic Smartwatch Charcoal Smoke Gray

Reasons the product is recalled

The lithium-ion battery in the Fitbit Ionic Smartwatch can overheat.

The hazards to consumers

If the battery overheats while a user is wearing the device, it can pose a burn hazard.

What consumers should do

Consumers should stop using their Fitbit Ionic Smartwatch and visit for information on how to obtain a refund and to receive a discount code for 40% off certain products from the Fitbit store.

For further information, contact Fitbit by phone on 1300 998 704 or visit

Traders who sold this product

Online and in electrical and electronic retailers

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

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