PRA number
Published date
Product description
Fitbit Ionic Smartwatch
Model and colour:
- Ionic FB503CPBU - Slate Blue/Burnt Orange
- Ionic FB503GYBK - Charcoal/Smoke Gray
- Ionic FB503WTGY - Blue Gray/Silver Gray
- Ionic FB503WTNV - Adidas edition, Ink Blue & Ice Gray/Silver Gray
Sold with a polyurethane band, and has a 1.4-inch colour LCD screen. The model number (FB503) is on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic Smartwatch.
Reasons the product is recalled
The lithium-ion battery in the Fitbit Ionic Smartwatch can overheat.
The hazards to consumers
If the battery overheats while a user is wearing the device, it can pose a burn hazard.
What consumers should do
Consumers should stop using their Fitbit Ionic Smartwatch and visit https://help.fitbit.com/ionic for information on how to obtain a refund and to receive a discount code for 40% off certain products from the Fitbit store.
For further information, contact Fitbit by phone on 1300 998 704 or visit https://help.fitbit.com/ionic
Traders who sold this product
Online and in electrical and electronic retailers
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
