PRA number
2008/10414
Published date
Product description
Lithium-Ion rechargeable battery packs used with certain HP and Compaq notebook computers. The affected battery packs will have a label incorporating code starting with AO,LO,LI or GCand are for use in the HP Pavilion: dv1000, dv8000, and zd8000series, Compaq Presario: v2000 and v2400 series and HP Compaq:nc6110, nc6120, nc6140, nc6220, nc6230, nx6110, nx6120, nx4800, nx4820 and nx9600 notebook computers. The affected battery packs were sold world wide between December 2004 and July 2006 in HP notebook PCs and separately as options or spare parts.
Reasons the product is recalled
There is a risk that under certain operating conditions, cell electrode material defects may create an internal short and cause the battery cell to overheat and, depending on state of charge, rupture the individual cell, emit smoke and melt or char the plastic case of the battery pack and/or notebook, posing a burn and fire hazard.
The hazards to consumers
Burn and fire.
What consumers should do
Hp has established a HP Battery Pack Replacement Program Website at www.hp.com/support/BatteryReplacement where consumers can confirm whether their battery pack is affected and/or obtain further information about the replacement program. Consumers may also call HP Customer Support to confirm whether their battery pack is affected and/or to obtain further information about the replacement program.
Supplier
Hewlett-Packard Australia Pty Ltd
Where the product was sold
Nationally
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
