Hunter Douglas — Alpha Pivot Arm and System 2000 Pivot Arm Awnings Powered by Merger Solar Motors

PRA number


Published date

Product description

Alpha Pivot Arm and System 2000 Pivot Arm awnings powered by Merger solar motors

Installed between 1 November 2020 and 8 June 2021

Example Awning System
Merger Solar Motor
Identifying features



Reasons the product is recalled

The pin in the awning motor bracket may break as it may not have been welded correctly.

The hazards to consumers

If the pivot arm awning breaks, the awning arm may detach or the awning may fall, increasing the risk of an injury.

What consumers should do

Consumers should stop operating the awning and contact the awning installer to organise for the motor to be repaired, free of charge.

For more information, consumers can contact Hunter Douglas Customer Service on 02 9638 8000.

Traders who sold this product

Brax Window Treatments
Capricorn Screens, Awnings and Blinds
CBD Blinds Pty Ltd - Fortitude Valley
CBD Blinds Pty Ltd - Milton
Coffs Harbour Blinds and Awnings
Dollar Curtains & Blinds
Fashion Floors and Windows
Hartlands Blinds
Highline Blinds Pty Ltd - Belmont
Interior Motives Furniture & Homewares
Lifestyle Blinds and Awnings
Newmans Furniture House - Devonport
Norfolk Blinds
Ogormans of North Coburg Pty Ltd
Riteway Curtains and Blinds - Fyshwick
Serene Blinds and Awnings Pty Ltd
Southern Cross Blinds
Tomorrow's Home Environment
Townsville Carpet One
Unique Screens
Watson Blinds and Awnings

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

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