iAquawatersports Pty Ltd — iAqua Stingray Watercraft MY2019

PRA number


Published date

Product description

Underwater propulsion device (sea scooter)

iAqua Stingray One
iAqua Stingray Neo
iAqua Stingray Neo+

Model Year 2019

28 affected watercrafts
Photograph of NEO+ ORANGE V3
Photograph of NEO+ BH Blue UE V4
Photograph of NEO+ SILVER V1
Photograph of Battery failure
Identifying features

VIN (Vehicle identification number)

See attached VIN list

What are the defects?

Water may enter the watercraft batteries, which may cause them to overheat.

What are the hazards?

If the batteries overheat, this could cause a battery fire, increasing the risk of serious injury to the rider or other bystanders and/or property.

What should consumers do?

iAquawatersports Pty Ltd have contacted affected consumers. Consumers should immediately cease using the watercraft and contact an authorised iAquawatersports Pty Ltd distributor as soon as possible to arrange a time to have their watercraft replaced.

Step 1 - Move your product to a cool area away from any flammable surroundings
Step 2 - DO NOT USE your iAQUA product. Do not rinse, do not charge
Step 3 - Await distributor to call to organise pick up
Step 4 - We will either rework your current iAqua product by updating the software and replacing your batteries or provide new updated units.

For further information, contact iAquawatersports Pty Ltd via email at info@iaquawatersports.com.austore or visit https://iaquawatersports.com.au/

Traders who sold this product

iAqua Watersports Pty Ltd

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category