PRA number
2020/18147
Published date
Product description
Underwater propulsion device (sea scooter)
iAqua Stingray One
iAqua Stingray Neo
iAqua Stingray Neo+
Model Year 2019
28 affected watercrafts
iAqua Stingray One
iAqua Stingray Neo
iAqua Stingray Neo+
Model Year 2019
28 affected watercrafts
Reasons the product is recalled
Water may enter the watercraft batteries, which may cause them to overheat.
The hazards to consumers
If the batteries overheat, this could cause a battery fire, increasing the risk of serious injury to the rider or other bystanders and/or property.
What consumers should do
iAquawatersports Pty Ltd have contacted affected consumers. Consumers should immediately cease using the watercraft and contact an authorised iAquawatersports Pty Ltd distributor as soon as possible to arrange a time to have their watercraft replaced.
Step 1 - Move your product to a cool area away from any flammable surroundings
Step 2 - DO NOT USE your iAQUA product. Do not rinse, do not charge
Step 3 - Await distributor to call to organise pick up
Step 4 - We will either rework your current iAqua product by updating the software and replacing your batteries or provide new updated units.
For further information, contact iAquawatersports Pty Ltd via email at info@iaquawatersports.com.austore or visit https://iaquawatersports.com.au/
Step 1 - Move your product to a cool area away from any flammable surroundings
Step 2 - DO NOT USE your iAQUA product. Do not rinse, do not charge
Step 3 - Await distributor to call to organise pick up
Step 4 - We will either rework your current iAqua product by updating the software and replacing your batteries or provide new updated units.
For further information, contact iAquawatersports Pty Ltd via email at info@iaquawatersports.com.austore or visit https://iaquawatersports.com.au/
Supplier
Traders who sold this product
iAqua Watersports Pty Ltd
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
