What are the defects?
What are the hazards?
What should consumers do?
Consumers who purchased a CALYPSO ceiling lamp after 1 August 2016 should carefully remove the glass shade and check the manufacturing date stamp on the lamp. To find the date stamp, carefully pull out the moveable arm and remove the glass shade - see instructions attached below. If the date stamp is between 1625 and 1744, consumers should contact their nearest IKEA store to organise an electrician to be sent out to remove the faulty lamp and replace with a new lamp.
Consumers can also opt for a refund if they prefer.
For more information, visit https://www.ikea.com/au/en/about_ikea/newsroom/product_recalls or phone IKEA on
- ACT/NSW 02 8020 6641
- Queensland 07 3380 6800
- Victoria/Tasmania 03 8523 2154
- South Australia 08 8154 4532
- West Australia 08 9201 4532