PRA number
2020/18585
Published date
Reasons the product is recalled
The bike charging port's centre pin may loosen and come into contact with the negative contact, causing a short circuit.
If this occurs, the bike's battery pack may fail and catch fire.
If this occurs, the bike's battery pack may fail and catch fire.
The hazards to consumers
There is a risk of fire and a burns hazard.
What consumers should do
Consumers should immediately stop using the product and contact Kogan Australia to arrange for a full refund and a free return of the product.
For more information, consumers should contact Kogan Australia on 1300 304 292 or via email supervisor@kogan.com.au
For more information, consumers should contact Kogan Australia on 1300 304 292 or via email supervisor@kogan.com.au
Supplier
Traders who sold this product
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.