PRA number
2017/16009
Published date
Product description
Panasonic FZ-G1 tablet computer with a rechargeable battery pack. This product can be charged from AC or DC power sources.
Tablet serial numbers: FZ-G1Axxxx, FZ-G1Cxxxx, FZ-G1Fxxxx, Fz-G1Lxxxx, FZ-G1Mxxxx, FZ-G1Nxxxx
Battery Pack serial number: FZ-VZSU84U
Tablet serial numbers: FZ-G1Axxxx, FZ-G1Cxxxx, FZ-G1Fxxxx, Fz-G1Lxxxx, FZ-G1Mxxxx, FZ-G1Nxxxx
Battery Pack serial number: FZ-VZSU84U
What are the defects?
The Tablet battery pack may overheat as the cells contain contaminated materials.
What are the hazards?
There is a risk that the Tablet battery pack may overheat and cause smoke or may ignite posing the risk of a fire hazard to the FZ-G1 Tablet.
What should consumers do?
Firstly, consumers should remove the battery pack and use with the unit plugged into a power source. If using the tablet in the field, consumers should go to www.panasonic.com.au/fzg1productissue to download a BIOS utility upgrade from Panasonic that will allow a safer use of the battery pack.
Panasonic will be in contact with customers directly and via its website with the final actions and next steps which will be to replace the battery pack or other components.
For further information consumers can contact Panasonic on 1800 700 006 (Monday to Friday 8.30am - 5pm AEST), by emailing panasonicrecall@salmat.com.au or go to www.panasonic.com.au
Supplier
Panasonic Australia Pty Ltd
Traders who sold this product
Sold by Multimedia Technology and Sektor Distribution
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
