Pon.Bike Australia Pty Ltd — Head Stem Face Plate on Cervelo R5 Bicycles and Cervelo Caledonia 5 Bicycles

PRA number


Published date

Product description

Face plate for Cervélo R5 Bicycle and Cervélo Caledonia 5 Bicycle
Affected models include:

1. Cervélo Caledonia 5 - models sold on or after 1 May 2021
2.  Cervélo R5 – models sold on or after 28 September 2021

The face plate connects the handle bar to the bicycle


Photograph of Head Stem Face Plate

Reasons the product is recalled

The handlebar may come loose from the bicycle. 

The hazards to consumers

If the handlebar comes loose while riding, the rider may lose control of the bicycle which may result in an accident causing serious injury.

What consumers should do

If you have a Cervélo R5 or Caledonia-5 bicycle or a frameset purchased after the dates listed, with a stem whose faceplate matches the faceplate shown below in red (the actual stems are black) or a  ST31 LT replacement stem, please stop using it immediately and contact your authorized Cervélo dealer to arrange for a free repair to replace the faceplate with the design shown below in green.



Cervélo dealers can be located at https://www.cervelo.com/en-GB/store-locator

For more information: Call 08 8447 7746, Monday–Friday, 10am – 5pm PDT (excluding public holidays), or visit online at https://www.cervelo.com/en-GB/product-recalls

Traders who sold this product

Sold through various bicycle stores

List of traders who sold this product

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category