PRA number
2012/13146
Published date
Product description
Storage water heaters designed for outdoor installation on residential premises connected to natural gas or LP gas
Reasons the product is recalled
These water heaters may have incorrect placement of the fibreglass insulation and its support material.
The hazards to consumers
There is a remote possibility of smoke and/or fire damage within the heater cabinet if the insulation comes in contact with the burner. This would normally self-extinguish due to use of fire retardant materials. However, under certain conditions it can lead to a total failure of the water heater.
What consumers should do
The water heater can continue to be used and we ask consumers to ensure that no combustibles are stored against or immediately adjacent to the water heater. Consumers are requested to contact our recall hotline on 1800 063018 to register their product for rectification work.
Supplier
Traders who sold this product
Plumbing Merchants and Hot Water Specialists
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Western Australia
Dates available for sale
-
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
