PRA number
2019/17997
Published date
Product description
A rack that sits on the front of a bicycle and is used for carrying goods
Includes:
8 Pack Rack
24 Pack Rack
8 Pack and 24 Pack Racks pre-installed on Surly Pack Rat complete bicycles
Includes:
8 Pack Rack
24 Pack Rack
8 Pack and 24 Pack Racks pre-installed on Surly Pack Rat complete bicycles
Reasons the product is recalled
If the Rack is not tightened correctly, it may become loose and fall off.
The hazards to consumers
If the Rack falls into the path of the bicycle or contacts the front wheel while the bicycle is being ridden, it may result in the rider losing control and pose an increased accident or injury risk.
What consumers should do
Consumers should immediately cease using the Rack by removing it from their bicycle or returning the bicycle to the place of purchase for assistance in removing the Rack.
The consumer's place of purchase will repair the Rack by installing a Security Hardware Kit, free of charge.
For more information, consumers should contact the place of purchase or their nearest Surly dealer. A list of Surly dealers can be found at https://surlybikes.com/where_to_buy
The consumer's place of purchase will repair the Rack by installing a Security Hardware Kit, free of charge.
For more information, consumers should contact the place of purchase or their nearest Surly dealer. A list of Surly dealers can be found at https://surlybikes.com/where_to_buy
Supplier
Traders who sold this product
Authorised Surly Dealers
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
