PRA number
2019/17555
Published date
Product description
Stokke Steps Bouncer Greige
Can be used as a free-standing bouncer or as an accessory to a high chair which converts the high chair into an infant reclined seating accessory
EAN number - 7040353501048
Can be used as a free-standing bouncer or as an accessory to a high chair which converts the high chair into an infant reclined seating accessory
EAN number - 7040353501048
What are the defects?
Stokke Steps Bouncer set accessory may not attach properly to the Stokke Steps high chair, even though the locking indicator turns green. If someone leans on or hangs off the back of the high chair, this may cause the product to detach from the high chair. This defect only occurs when the Stokke Steps High Chair and the Stokke Steps Bouncer are used together.
What are the hazards?
If the defect occurs while in use, the bouncer may detach from the chair. This could result in a fall or serious injury to a child.
What should consumers do?
Consumers should immediately stop using the combination of Stokke Steps Chair and Bouncer, and go to https://reclamations.stokke.com/stepsbouncer to check whether their Bouncer is affected.
If the Bouncer is verified as affected, consumers should continue their registration to receive instructions on how to get their product repaired. Please visit the above website for verification of product and registration.
For more information, Stokke can be reached via email at info@exquira.com.au or by calling 1300 814 557.
If the Bouncer is verified as affected, consumers should continue their registration to receive instructions on how to get their product repaired. Please visit the above website for verification of product and registration.
For more information, Stokke can be reached via email at info@exquira.com.au or by calling 1300 814 557.
Supplier
Traders who sold this product
Baby Bunting Stores - VIC, SA, QLD, TAS, NSW, ACT, WA
Where the product was sold
Australian Capital Territory
New South Wales
Online
Queensland
South Australia
Tasmania
Victoria
Western Australia
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
