Volkswagen Group Australia Pty Ltd — Volkswagen Eos MY2010-2014, Passat MY2011-2015, Golf MK6 MY2009-2013 and Golf MK6 Cabriolet MY2012-2015

PRA number

2019/17582

Campaign number

69Q7

Published date

Product description

Volkswagen Eos
Model Years 2010-2014
Supplied between 1 January 2009 and 1 January 2015
572 affected vehicles in Queensland, Western Australia and Northern Territory

Volkswagen Passat
Model Years 2011-2015
Supplied between 1 January 2010 and 1 January 2016
8 633 affected vehicles affected in Victoria, South Australia, Tasmania, New South Wales and Australian Capital Territory

Volkswagen Golf MK6
Model Years 2009-2013
Supplied between 1 December 2009 and 1 January 2014
16 714 affected vehicles affected in Victoria, South Australia, Tasmania, New South Wales and Australian Capital Territory

Volkswagen Golf MK6 Cabriolet
Model Years 2012-2015
Supplied between 1 December 2012 and 1 January 2016
1 673 affected vehicles affected in Victoria, South Australia, Tasmania, New South Wales and Australian Capital Territory

Front driver side airbag inflators
Identifying features

What are the defects?

Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.

What are the hazards?

In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.

What should consumers do?

Volkswagen will be contacting affected consumers. Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer to arrange for a replacement airbag inflator free of charge.

Consumers who are unsure whether they are affected can also use the Volkswagen VIN look-up/FAQ tool at https://www.volkswagen.com.au/app/locals/owners-service/airbag-safety-r…

Alternatively, consumers can use their registration plate number to check if their vehicle is affected by visiting: http://www.ismyairbagsafe.com.au

We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.

Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall

Traders who sold this product

Authorised Volkswagen dealers

Where the product was sold

Nationally

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category