What are the defects?
The product does not comply with the Australian safety standard. The spa has only one suction outlet on the spa jet pump recirculation system, instead of two; the jet pump recirculation system has no way to release vacuum pressure at a single outlet.
What are the hazards?
There is an increased risk of drowning if a person's hair, clothes, or body parts are trapped by the single suction outlet. If trapped, a person may not be able to return to the surface and may suffer significant injury or drown.
What should consumers do?
Consumers should immediately stop using the spa and contact Spa World Australia to organise for a technician to repair the spa on site.
For more information, contact Spa World Australia on 1300 950 849 or firstname.lastname@example.org.
Traders who sold this product
Spa World Australia
Pool and Spa World Tasmania
Pool Works Shepparton