Product description
Alpha Pivot Arm and System 2000 Pivot Arm awnings powered by Merger solar motors
Installed between 1 November 2020 and 8 June 2021
See a list of details to help identify the product
Reason the product is recalled
The pin in the awning motor bracket may break as it may not have been welded correctly.
The hazards to consumers
If the pivot arm awning breaks, the awning arm may detach or the awning may fall, increasing the risk of an injury.
What consumers should do
Consumers should stop operating the awning and contact the awning installer to organise for the motor to be repaired, free of charge.
For more information, consumers can contact Hunter Douglas Customer Service on 02 9638 8000.
Details to help identify the product
Supplier running the recall
Who sold the product
Brax Window Treatments
Capricorn Screens, Awnings and Blinds
CBD Blinds Pty Ltd - Fortitude Valley
CBD Blinds Pty Ltd - Milton
Coffs Harbour Blinds and Awnings
Dollar Curtains & Blinds
Fashion Floors and Windows
Hartlands Blinds
Highline Blinds Pty Ltd - Belmont
Interior Motives Furniture & Homewares
Lifestyle Blinds and Awnings
Newmans Furniture House - Devonport
Norfolk Blinds
Ogormans of North Coburg Pty Ltd
Riteway Curtains and Blinds - Fyshwick
Serene Blinds and Awnings Pty Ltd
Southern Cross Blinds
Tomorrow's Home Environment
Townsville Carpet One
Unique Screens
Watson Blinds and Awnings
Identifying numbers
SKU
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/19102 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
