Product description
Anker brand portable power bank with built-in USB-C cable.
The power bank is available in 5 colours: white, black, pink, purple and green.
Model: A1647
Power: 20,000mAh, 22.5W output
Affected serial numbers:
• AHJ67T1D50600675
• AHJ4KR1D51304904
• AHJ4KQ1E08203097
• AHJ4KR1D51304760
• AHJ4KR1D51304896
• AHJ4KR1D51304920
• AHJ4KQ1E08203968
• AHJ4KQ1E08203643
• AHJ4KQ1E08202143
• AHJ4KQ1E08200800
• AHJ4KQ1E08203354
• AHJ4KQ1E08203746
See a list of details to help identify the product.
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Reason the product is recalled
The battery in the power bank can overheat and catch fire.
The hazards to consumers
There is a risk of serious injury from burns and/or property damage if the power bank overheats and melts or catches fire.
Two incidents have caused injuries and property damage, which occurred overseas.
What consumers should do
Stop using the product immediately.
Check the serial number on your power bank to determine if you have a recalled product.
Visit Anker’s recall page to verify you have a recalled power bank and arrange a replacement. Anker will provide instructions for disposing or collecting the power bank.
Contact Anker at support@anker.com
Details to help identify the product.
Supplier running the recall
Who sold the product
Amazon
Anker
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20304 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
