Product description

Product Code: Z1451, Z1758
Head Support, polyester, unisex. 
Colours: Blue and red.

See a list of details to help identify the product

Reason the product is recalled

Car seat head straps can increase the risk of spinal cord injury or death by altering head and neck alignment during a crash.

They may also pose a suffocation or strangulation risk if they slip around the child’s mouth or neck.

These products are the subject of a safety warning notice.

The hazards to consumers

Risk of serious injury including spinal cord injuries or death to young children if the head strap alters the alignment of the head, neck and/or spine during a vehicle accident.

Risk of suffocation or strangulation if the strap slips around the child’s mouth or neck.

Incidents and injuries have occurred.

What consumers should do

  1. Stop using this product immediately and dispose of it safely so it can’t be used by anyone else.
  2. Contact ezonedeal.com.au for a refund or store credit or if you have sold or gifted it to another person.

Contact:

www.ezonedeal.com.au
E: contactus@ezonedeal.com.au
P: (03) 7065 6422 between 10 am to 3 pm Monday to Friday

Details to help identify the product

Supplier running the recall

Who sold the product

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2025/20573 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.