Product description
Tube of Canesten Clotrimazole cream, with vaginal applicators, used for vaginal thrush.
See a list of details to help identify the product
Reason the product is recalled
The plastic applicator used in the affected batches may have a production problem resulting in extruding plastic at the opening or visible signs of black marks or spots.
The hazards to consumers
Use of the affected batches may result in discomfort or injury.
What consumers should do
Consumers should not use product from the affected batches. Consumers can return any affected product to the pharmacy where they purchased the product from for a refund or a replacement product from another batch. Alternatively, consumers can call the Bayer Customer Service line on 1800 807 116 to arrange a refund or a replacement product.
No other batches are affected. No other Bayer Canesten products are affected.
No other batches are affected. No other Bayer Canesten products are affected.
Details to help identify the product
Supplier running the recall
Who sold the product
Pharmacies nationwide.
Identifying product features
Batch number 8B2009 Expiry date 03/2015
Batch number 8B2010 Expiry date 03/2015
Batch number 8B2011 Expiry date 03/2015
Batch number 8B2020 Expiry date 05/2015
Batch number 8B2021 Expiry date 05/2015
Identifying numbers
Other identifying numbers
Batch number 8B2009 Expiry date 03/2015
Batch number 8B2010 Expiry date 03/2015
Batch number 8B2011 Expiry date 03/2015
Batch number 8B2020 Expiry date 05/2015
Batch number 8B2021 Expiry date 05/2015
Batch number 8B2010 Expiry date 03/2015
Batch number 8B2011 Expiry date 03/2015
Batch number 8B2020 Expiry date 05/2015
Batch number 8B2021 Expiry date 05/2015
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14066 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.