Product description
Reusable coffee cup in plain green or white or with custom names: "SexieCoffie", "Columbit", "Echo", "Hedland", "Crop to Cup" or "Home Grain". Manufactured on or before July 2015.
Affected cups can be identified by a rectangular mark on the base of the cup. See the attached file for help locating the mark.
Model BM-BCR-12-W/G
Affected cups can be identified by a rectangular mark on the base of the cup. See the attached file for help locating the mark.
Model BM-BCR-12-W/G
See a list of details to help identify the product
Reason the product is recalled
In some cups the bottom may detach.
The hazards to consumers
If the bottom of the cup detaches while containing hot liquid, the user may be burnt or scalded.
What consumers should do
Consumers should immediately stop using the cup and return the cup to the place of purchase to receive a replacement. Alternatively, consumers can contact Biopak on 1300 246 725 (Mon-Fri, 9am-5pm AEST) or at info@biopak.com.au to organise return and replacement of their cup.
Details to help identify the product
Supplier running the recall
Who sold the product
Coffee Shops
Hotels
Schools/colleges
Independent coffee distributors
Independent retailers
Hotels
Schools/colleges
Independent coffee distributors
Independent retailers
Dates available for sale
-
Where the product was sold
Nationally
International
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16700 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
