Product description

Battery powered, residential carbon monoxide alarm.

Installed in residential homes, camper vans, caravans, and camping cars.

See a list of details to help identify the product

Reason the product is recalled

The product has a delayed response time for triggering the alarm.

It does not meet the EN 50291-1:2018 standard for the response time of carbon monoxide alarms.

The hazards to consumers

There is a risk of serious illness, injury or death if triggering of the alarm is delayed.

Depending on the level of exposure, consumers may experience symptoms including headaches and nausea.

There is an increased risk of serious illness, injury or death the longer consumers are exposed to carbon monoxide.

What consumers should do

Consumers should stop using the product immediately and return the product to Cavius Australia Pty Ltd or any retailer that sold the product.

Consumers will be offered a replacement alarm (Quell Q10LLCO) or a full refund.

For more information, consumers can contact Cavius Australia on 07 3556 1441 (Monday to Friday, 8:00am to 4:00pm) or by emailing info@cavius.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

Metal Manufacturers Pty Ltd
BCF
JD Lighting Parkinson Warehouse
Riviera Australia

Identifying numbers

Barcode number

9421904884755

SKU

4002-006

Dates available for sale

-

Where the product was sold

Nationally
International
Online

Manufacturer country ID

China

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2024/20111 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.