Product description
Chant Gas Hose Assembly model number A003
As attached to Jumbuck Stardom 4 Burner BBQ model number HS-884502
All hose assemblies attached to a Jumbuck Stardom 4B BBQ, under the coverage of AGA certificate 8169G, with a manufacture year and month of 2019/06. The month of manufacture is stated on the data label located inside the cabinet door.
Sold through Bunnings Warehouse stores between 5 August 2019 and 23 January 2020
As attached to Jumbuck Stardom 4 Burner BBQ model number HS-884502
All hose assemblies attached to a Jumbuck Stardom 4B BBQ, under the coverage of AGA certificate 8169G, with a manufacture year and month of 2019/06. The month of manufacture is stated on the data label located inside the cabinet door.
Sold through Bunnings Warehouse stores between 5 August 2019 and 23 January 2020
See a list of details to help identify the product
Reason the product is recalled
The last thread of the handwheel on the hose assembly may not be completely machined. A hose assembly with this fault will not seal correctly with an LPG cylinder and gas may leak from the connection point.
The hazards to consumers
Risk of leaking gas at the connection with an LPG cylinder could lead to burns and/or a fire and/or explosion, which may result in serious injury.
What consumers should do
Consumers should immediately turn off the gas supply and disconnect the hose assembly from the LPG cylinder.
Check the date of purchase and the month and year of manufacture of their BBQ. If in is range, do not use the BBQ and contact Pacific Gas & Heating on 1300 793 978 to receive instructions on how to disconnect the hose assembly from the BBQ.
Consumers can either:
1. Request that Pacific Gas & Heating mail a replacement hose assembly to their home address.
2. Take the hose assembly to any Bunnings store to receive a replacement hose assembly.
For further information, contact Pacific Gas & Heating on 1300 793 978 or email at info@pacificgas.com.au
Check the date of purchase and the month and year of manufacture of their BBQ. If in is range, do not use the BBQ and contact Pacific Gas & Heating on 1300 793 978 to receive instructions on how to disconnect the hose assembly from the BBQ.
Consumers can either:
1. Request that Pacific Gas & Heating mail a replacement hose assembly to their home address.
2. Take the hose assembly to any Bunnings store to receive a replacement hose assembly.
For further information, contact Pacific Gas & Heating on 1300 793 978 or email at info@pacificgas.com.au
Details to help identify the product
Supplier running the recall
Pacific Gas & Heating Pty Ltd
Who sold the product
Bunnings Warehouse Stores
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18164 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
