Product description
Comsol 10000mAh Aluminium Dual Port Power Bank
Model No: DPE10BK (printed on the unit)
Officeworks' Item Code: CODPE10BK (printed on the product packaging and receipt)
Units with ‘Rev:2002’ printed on the compliance plate are not affected.
See a list of details to help identify the product
Reason the product is recalled
Due to an internal fault the battery in the power bank may overheat and catch fire.
The hazards to consumers
This product has caused fires. It presents a risk of fire, serious injury or death.
What consumers should do
Consumers should immediately stop using the power bank and return it to their nearest Officeworks store for a full refund.
For more information, consumers can visit their nearest Officeworks store or contact Officeworks on 1300 OFFICE (633 423) or https://www.officeworks.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Officeworks
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/18790 when contacting a regulator about this recall.
Recall and remedy questions
Contact Energy Safe Victoria if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
