Product description
Bushfire attack level (BAL) 29 rated external timber doors with laminated glass inserts.
Affected doors are from the BAL 29 Rural Collection range in the following designs:
- Rural 03
- Rural 04
- Rural 101
- Rural 101 SL
- Rural 104
- Rural 106
- Rural 7
- Rural 21
See a list of details to help identify the product.
Reason the product is recalled
Affected doors contain glass inserts that are not BAL 29 compliant and may not withstand BAL 29 bushfire conditions.
The hazards to consumers
There is risk of serious injuries including burns, death and property damage if the glass inserts fail during bushfire conditions.
What consumers should do
If you have an affected door, Corinthian Doors will send a letter to the door installation address and contact you by phone.
Corinthian Doors will arrange to replace the glass insert with one that is BAL 29 compliant free of charge.
If you have not been contacted by Corinthian and think you have an affected door, you can call Corinthian Doors customer service on 1300 899 153.
Details to help identify the product.
Supplier running the recall
Who sold the product
Corinthian Doors, various builders and hardware stores. See traders list for more information.
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20291 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
