Product description
NHP-KDA-432 and KDM-432 metal and plastic versions sold at Electrical Wholesalers.
See a list of details to help identify the product
Reason the product is recalled
The switch may still be ‘ON’ even when the handle is indicating ‘OFF’.
The hazards to consumers
There is a risk of electric shock to the electrical contractor during maintenance and installation.
What consumers should do
Electrical contractors/Installers:
Defective switches are required to be replaced. For further details contact NHP Electrical Engineering Products Pty Ltd by phoning (03) 9368 4088 (during business hours) or visit www.nhp.com.au/recall.
Re-sellers: Cease supplying switches with affected date codes and arrange returns by contacting (03) 9368 4088 or email NHPReturns@nhp.com.au. Visit www.nhp.com.au/recall for further details.
Defective switches are required to be replaced. For further details contact NHP Electrical Engineering Products Pty Ltd by phoning (03) 9368 4088 (during business hours) or visit www.nhp.com.au/recall.
Re-sellers: Cease supplying switches with affected date codes and arrange returns by contacting (03) 9368 4088 or email NHPReturns@nhp.com.au. Visit www.nhp.com.au/recall for further details.
Details to help identify the product
Supplier running the recall
Who sold the product
Electrical wholesalers, as well as direct sales from NHP sales offices
Identifying product features
NHP DC Solar Isolator Switches with date codes from x0113 to x3813 (x can be any number between 1 & 5) have been recalled.
Note that the last four digits are critical to identify the affected product. Switches with date codes x3913 and above are not affected. These date codes are only labelled internally and should only be accessed by an authorised electrical contractor.
Identifying numbers
Other identifying numbers
NHP DC Solar Isolator Switches with date codes from x0113 to x3813 (x can be any number between 1 & 5) have been recalled.
Note that the last four digits are critical to identify the affected product. Switches with date codes x3913 and above are not affected. These date codes are only labelled internally and should only be accessed by an authorised electrical contractor.
Note that the last four digits are critical to identify the affected product. Switches with date codes x3913 and above are not affected. These date codes are only labelled internally and should only be accessed by an authorised electrical contractor.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/13982 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
