Product description
A thick lotion for newborns, babies and toddlers to calm, soothe and protect skin
See a list of details to help identify the product
Reason the product is recalled
The product does not comply with the Trade Practices (Consumer Product Information Standards) (Cosmetics) Regulations 1991.
The hazards to consumers
Ingredients that are missing or inaccurate on a product label can expose consumers with sensitivities to ingredients that may cause an allergic reaction. Should users suffer an adverse reaction they are also unable to identify the possible causes and seek appropriate treatment.
What consumers should do
Consumers should contact the GAIA customer service officer on (03) 9703 1707 for a full refund.
Details to help identify the product
Supplier running the recall
Who sold the product
Pharmacies, independent retailers and baby retail outlets
Identifying product features
EAN barcode 9332059000245
Identifying numbers
Other identifying numbers
EAN barcode 9332059000245
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/15090 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
