Recall published

Topics

Electronics and technology
Power supply and storage
Industry, tools and machinery
Building materials and supplies

Product description

2.5mm twin core electrical cable supplied in:

  • 100m rolls (SKU: TWIN-CABLE-2P5-100)
  • 30m rolls (SKU: TWIN-CABLE-2P5-30)
  • 10m rolls (SKU: TWIN-CABLE-2P5-10)

Batch number: PO00025794

See a list of details to help identify the product

photograph of TWIN-CABLE-2P5-100

Reason the product is recalled

Due to a manufacturing fault the cross section and current rating of the cable is significantly lower than marked and advertised.

This may cause the cable to overload, overheat and catch fire during use.

The hazards to consumers

Risk of serious injury, death or property damage from electric shock or fire.

What consumers should do

  1. Stop using this cable immediately and check the affected product label or packaging for the model and batch number.
  2. If you are a customer who has this cable installed, contact the person that installed the cable and arrange for the cable to be disconnected and returned to the supplier.
  3. If you installed this cable for a customer, notify your customer and arrange for the cable to be disconnected and returned to the supplier.
  4. Contact New Aim customer service to arrange a refund. When contacting New Aim, please provide product details or proof of purchase.

 

Contact
New Aim Pty Ltd
Email: recalls@newaim.com.au
Visit: https://www.newaim.com.au

Details to help identify the product

Supplier running the recall

New Aim Pty Ltd

Who sold the product

Amazon
Big W
Dropshipzone
eBay
Lasoo
Temu

Identifying numbers

SKU

100m rolls (SKU: TWIN-CABLE-2P5-100), 30m rolls (SKU: TWIN-CABLE-2P5-30), 10m rolls (SKU: TWIN-CABLE-2P5-10)

Other identifying numbers

Batch number: PO00025794

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Print supporting information

Recall advertisement.pdf 174.5 KB

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2025/20657 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.