Product description

Various hot water bottles with covers included

See a list of details to help identify the product

Reason the product is recalled

The hot water bottles do not have the full warning or instructions marked on the packaging in contravention of the mandatory standard.

The hazards to consumers

Due to inadequate labelling, consumers could misuse the products and suffer serious burns.

What consumers should do

Consumers should go to any Sussan's store and request the supplier's safety instructions explaining the precautions they should take when using hot water bottles. Alternatively, customers may request a full refund or replacement item.

Details to help identify the product

Who sold the product

Sussan stores nationwide

Identifying product features

Style numbers: 48447-4, 48448-2, 48449-0, 48451-2, 48452-0, 48453-9, 48454-7, 48455-5

Identifying numbers

Other identifying numbers

Style numbers:
48447-4, 48448-2, 48449-0, 48451-2, 48452-0, 48453-9,
48454-7, 48455-5

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2011/12614 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.