Product description

House and Home Luche Libre Mugs - Blue Honeycomb, Yellow Stripe, Coral Honeycomb and Aqua Dots

See a list of details to help identify the product

Reason the product is recalled

The base of the mug may crack, break and come free when boiling water or liquid is poured into the mug.

The hazards to consumers

If the base cracks or breaks there is a high risk of personal injury, such as scalding arising from boiling liquid being released from the mug. There is also a risk of injury from the sharp edges if the base cracks or breaks.

What consumers should do

Customers should immediately cease using the product and return it to any Big W store for a full refund.

Details to help identify the product

Supplier running the recall

Who sold the product

Big W

Identifying product features

44170 - Blue Honeycomb, 44171 - Yellow Stripe, 44174 - Coral Honeycomb, 44178 - Aqua Dots

Identifying numbers

Other identifying numbers

44170 - Blue Honeycomb,
44171 - Yellow Stripe,
44174 - Coral Honeycomb,
44178 - Aqua Dots

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2015/14831 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.