Product description
MiP0010 model universal travel power outlet adapter.
Includes Australian, US, UK and European connection plugs, USB A and USB C.
The model number can be found printed on the product.
See a list of details to help identify the product
Reason the product is recalled
This product does not comply with required Australian standards. The travel adapter does not provide a protective earthing connection to connected appliances.
The hazards to consumers
There is risk of serious injury or death from electric shock.
What consumers should do
Stop using the product immediately.
Contact Direct To Retail to:
- make arrangements to get a replacement product in exchange for the affected adaptor;
or - get an authorisation number to allow you to return the adaptor to a Chemist Warehouse store for a full refund.
Contact:
Direct To Retail
info@direct2retail.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Chemist Warehouse
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20325 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
