Product description

SIMU DMI6 Hz motors operating roller shutters, blinds, and awnings.

  • Made in Poland, Simu, DMI6 Hz 80/12, 290 W.
  • Made in Poland, Simu, DMI6 Hz 100/12, 350 W.
  • Made in Poland, Simu, DMI6 Hz 120/12, 400 W.

Manufactured between 1 February 2019 and 31 August 2021.

Motor identification details and manufacturing date can be found on the actuator sticker.

See a list of details to help identify the product

Reason the product is recalled

The motor’s inbuilt manual override crank may be faulty and cause an electric shock when used.

The hazards to consumers

There is a risk of serious injury or death from electric shock if consumers use the manual override.

What consumers should do

Consumers should not use the SIMU DMI6 Hz motor’s inbuilt manual override.

Consumers should contact the business that installed the recalled motor to arrange a time for a free replacement of the motor.

For more information, consumers can contact recall@cwproducts.com.au or call 08 8341 0120.

Details to help identify the product

Supplier running the recall

Who sold the product

Please see attached trader list.

Dates available for sale

-

Where the product was sold

Nationally
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Australian Capital Territory
Northern Territory

Manufacturer country ID

Poland

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2023/19878 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Office of the Technical Regulator (SA) if you have a question about the reason the product is recalled or the hazards to consumers.