See a list of details to help identify the product
Reason the product is recalled
The product has only a single layer of insulation between the wiring and the top of the iron, which is non compliant with Australia Safety Standard 60335.2.3.
The hazards to consumers
There is a possible risk of electric shock.
What consumers should do
Owners are advised to stop using the machine and return the product to Sunbeam for a full refund or higher value replacement product.
Please reach out to the Sunbeam Corporation Pty Ltd consumer services team at 1300 881 861 (Monday – Thursday 8:30 am – 5 pm AEST, Friday 9:30 am – 5 pm AEST) to learn if your product is affected.
Please reach out to the Sunbeam Corporation Pty Ltd consumer services team at 1300 881 861 (Monday – Thursday 8:30 am – 5 pm AEST, Friday 9:30 am – 5 pm AEST) to learn if your product is affected.
Details to help identify the product
Supplier running the recall
Who sold the product
BSR, David Jones, Harvey Norman, Narta, The Good Guys, Sunbeam Australia - outlets, Sunbeam Australia - ecommerce
Identifying numbers
SKU
SR6370
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/16212 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.