Product description
A purple elephant shaped rattle with one yellow ear and one blue ear. It also has a black and white striped handle with beads.
See a list of details to help identify the product
Reason the product is recalled
In certain extreme cases (strong torsion of the ear or violent shock against a hard surface), one of the elephant’s rotating ears may detach. This exposes a small, blunt, metal rod, partially covered in white plastic, which remains attached to the toy.
The hazards to consumers
If the ear comes off the toy, the small, plastic coated, blunt metal protrusion may cause pain if pressed against the skin.
What consumers should do
Consumers should go to https://support.vtech.com.au/ and raise a ticket on the support portal. Consumers will be given instructions as to how to return the product. Consumers will be offered a full refund (including postage).
Details to help identify the product
Supplier running the recall
Identifying numbers
SKU
80-184803
Dates available for sale
-
Where the product was sold
Nationally
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/16457 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
