Product description
This recall has been updated. A new recall advertisement has been attached and the contact details have been updated.
Wireless Door Chime with mains power (1 receiver)
Wireless Door Chime with mains power (2 receivers)
SWHOM-DC820P-AU, SWHOM-DC820P2-AU
The model number and serial number are located on the receivers. Units marked with the serial number starting from 08548 to 09075 are affected by the recall.
Wireless Door Chime with mains power (1 receiver)
Wireless Door Chime with mains power (2 receivers)
SWHOM-DC820P-AU, SWHOM-DC820P2-AU
The model number and serial number are located on the receivers. Units marked with the serial number starting from 08548 to 09075 are affected by the recall.
See a list of details to help identify the product
Reason the product is recalled
The back cover of the receiver unit may detach from the front cover exposing live parts.
The hazards to consumers
Risk of electric shock.
What consumers should do
Consumers should stop using the product immediately by switching off the power at the socket outlet. Consumers should check the serial number on the receivers.
If the serial number is covered by the recall, contact Swann Communications Pty Ltd on 03 8412 4663 to arrange both a replacement door chime and a prepaid satchel to return the faulty item.
If the serial number is covered by the recall, contact Swann Communications Pty Ltd on 03 8412 4663 to arrange both a replacement door chime and a prepaid satchel to return the faulty item.
Details to help identify the product
Supplier running the recall
Swann Communications Pty Ltd
Who sold the product
Bunnings, Masters Home Improvement, CDB Media, Ingram Micro Distributors, Rushmore Distributors, Catch Of The Day, Mitre 10, Infront Technologies & www.swannstore.com.au.
Identifying numbers
SKU
SWHOM-DC820P-AU & SWHOM-DC820P2-AU
Dates available for sale
-
Where the product was sold
Nationally
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/15912 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
