Zoggs Australia Pty Ltd—"Zoggy Back-float" - 2 to 6 years

Identifying features

Product Code: 301221 - on the bottom left of the back-float
Batch Number 305DD - on the bottom right of the back-float. Both numbers are repeated on the packaging.
Also called "Zoggs Back-float" on packaging, instructions and product.

What are the defects?

The male part of the plastic buckle has a flat cross piece around which the nylon strap is wrapped. It is this part of the strap that is adjusted for size. In about 8% (per our sampling) of cases this flat cross-piece is cracked or broken. This does not seem to be a design or manufacturing fault, rather it seems to occur when the buckle is assembled.

What are the hazards?

It can happen that, during adjustment of the strap, the cross-piece breaks and the strap is no longer attached to the buckle. If this happens prior to fitting the back-float to the user there is no hazard, but if the breakage were to occur during use in the water, there is a possibility of drowning. The instructions for use state that "The wearer should be under constant and competent supervision." and "Supervision should be within arm's reach of the wearer at all times".

What should consumers do?

1. Discontinue use of the product immediately.

2. Return the product to Zoggs' "reply paid":
Zoggs Australia Pty Ltd
Reply Paid 85412
Locked Bag 1004, MOOREBANK, NSW, 1875

3. Supply your return address and contact details when returning the product, so that Zoggs can replace the product at their cost.

For more information on how to return your product:
Freecall : 1800 287 858
Fax: 02-9453-2222
Email sales@zoggs.com.au
Website www.zoggs.com

Traders who sold this product

Target, Rebel and Toys R Us, as well as smaller sports stores and aquatic centres.
Please note - BIG W sells a similar product (by Zoggs) that is not compromised, and KMart does not sell this product.

Where the product was sold
Nationally
Dates available for sale
  • 30 September 2010 - 24 December 2010

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category