Product description

All model Reg 9MCO and Reg 7060-9 Regulators. For Attention:  Households and commercial premises using LPG bottled gas;  marine craft owners, and caravan owners.

See a list of details to help identify the product

Reason the product is recalled

A diaphragm fault in the primary regulator may result in a greater than normal amount of gas being vented into the atmosphere.   There is a risk from exposing a naked flame or spark to a concentration of gas that has been unable to disperse.

The hazards to consumers

Explosion.

What consumers should do

If the regulator appears to be leaking or there is a strong smell of gas, turn off the gas supply at the cylinder and do not use.  Contact 1300 555 545 without delay to arrange for the regulator to be replaced free of charge.

Details to help identify the product

Supplier running the recall

Rinnai Australia Pty Ltd

Identifying product features

N/A

Identifying numbers

Other identifying numbers

N/A

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2000/4400 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.