Thermofilm Australia Pty Ltd — Remote control supplied with Heatstrip outdoor heaters

PRA number


Published date

Product description

Remote controls were supplied with the following Heatstrip outdoor heater models:

  • THG2400BA
  • THG3200BA
  • THH2400AA
  • THH2400AR
  • THH3200AA
  • THH3200AR
  • THX2400DCR
  • THX3600DCR
  • THB2200BA
  • THB3200BA
  • TG2200RB
  • TF2200RA
  • TF3000RA
Photograph of Heatstrip Outdoor heater remote control - White
Photograph of Heatstrip Outdoor heater remote control - Black

Reasons the product is recalled

The product does not comply with the mandatory safety standard for products containing button/coin batteries.

The button/coin batteries are not adequately secured and are accessible to young children.

The hazards to consumers

There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow or place them inside their body. Severe or fatal injuries can happen in 2 hours or less.

What consumers should do

Consumers should stop using the product and keep it out of reach of children.

Consumers should contact Thermofilm to arrange for a replacement remote control.

For more information, consumers should contact Thermofilm by phone on 1300 014 389 or via email at

Traders who sold this product

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List of traders who sold this product

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

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