Thermofilm Australia Pty Ltd — Remote control supplied with Heatstrip outdoor heaters

PRA number

2023/19956

Published date

Product description

Remote controls were supplied with the following Heatstrip outdoor heater models:

  • THG2400BA
  • THG3200BA
  • THH2400AA
  • THH2400AR
  • THH3200AA
  • THH3200AR
  • THX2400DCR
  • THX3600DCR
  • THB2200BA
  • THB3200BA
  • TG2200RB
  • TF2200RA
  • TF3000RA
Photograph of Heatstrip Outdoor heater remote control - White
Photograph of Heatstrip Outdoor heater remote control - Black

Reasons the product is recalled

The product does not comply with the mandatory safety standard for products containing button/coin batteries.

The button/coin batteries are not adequately secured and are accessible to young children.

The hazards to consumers

There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow or place them inside their body. Severe or fatal injuries can happen in 2 hours or less.

What consumers should do

Consumers should stop using the product and keep it out of reach of children.

Consumers should contact Thermofilm to arrange for a replacement remote control.

For more information, consumers should contact Thermofilm by phone on 1300 014 389 or via email at product.recalls@thermofilm.com.au

Traders who sold this product

See traders list

List of traders who sold this product

Where the product was sold

Nationally
Online

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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